Delete your 8billion account from the app.

Before deleting

The Private Raise Decision Kit is a one-time purchase, not a subscription, so it creates no future recurring charge. Deleting an account does not request an Apple App Store or Google Play refund and may permanently remove eligible access to a purchased Kit. The store controls its own transaction and invoice records.

Delete in the app

• Open 8billion and sign in with the Apple or Google account linked to your 8billion account.
• Open My 8B, then Privacy and Account & access.
• Choose Delete account, review the warning and confirm permanent deletion.

What confirmed deletion removes

• The active Supabase authentication account and account-owned live service records.
• Member Twin and Guided Decision Room records linked to the account.
• Account-linked Kit delivery and commerce identity held by 8billion.
• The RevenueCat customer record through a deletion request, or confirmation that it is already absent.
• App-owned account-linked data and the private profile stored on that device.

What may remain for a limited period

A minimized, de-identified safety record or a limited privacy, legal, fraud-prevention, security, dispute or transaction-compliance record may remain only when that purpose requires it. Access is restricted, and the record is removed or de-identified when the purpose no longer requires it. Deleted data may remain temporarily in protected provider backups until the provider completes its normal backup rotation; backup copies are not available for ordinary app access. Apple and Google retain billing records under their own terms and legal obligations.

Copies outside 8billion

8billion cannot delete a Decision Brief or other copy that you exported to Files, email or another service. Delete those copies from the destination yourself.

Lost access

If you cannot sign in or no longer have the device, email privacy@8billion.app with the subject “Account deletion — lost access”. Support will acknowledge the request, verify account ownership using the minimum information needed and complete deletion without unreasonable delay, subject to applicable legal, fraud-prevention, security or unresolved-transaction requirements. If deletion cannot be completed immediately, support will explain the status and the necessary next step. Support will never ask for exact income, a password, a two-factor authentication code or full payment-card details.