Delete your 8billion account from the app.

Before deleting

The Private Raise Decision Kit is a one-time purchase, not a subscription, so it creates no future recurring charge. Deleting an account does not request an Apple refund and may permanently remove access to a purchased Kit. Apple controls its own transaction and invoice records.

Apple purchase and refund help →

Delete in the app

The app reports success only after live account deletion is confirmed. If confirmation is unavailable, the app reports the result as unconfirmed, removes that account from the device session, and clears or stages its private device data. Fully close and reopen the app before signing in to retry, or contact support; do not assume the online account is active or deleted until confirmation.

• Open 8billion and sign in with the Apple account linked to the 8billion account.
• Open My 8B, then Privacy.
• Choose Account & access.
• Choose Delete account, review the warning and confirm Delete account.

What confirmed deletion removes

• The active Supabase authentication account and account-owned live service records.
• Ordinary Member Twin, Guided Room and Private Compare records linked to the account.
• The account-linked push registration held by 8billion.
• Account-linked Kit delivery and commerce identity held by 8billion.
• The RevenueCat customer record through a deletion request, or confirmation that it is already absent.
• The available Sign in with Apple connection through token revocation.
• App-owned account-linked data and the private profile stored on that device.

What may remain for a limited period

A minimized structured safety record may remain for up to 24 months after resolution to prevent abuse or protect legal rights; direct account identifiers are removed or minimized where possible. Privacy-request compliance records may remain for up to three years.

A minimized Apple account-deletion event or subject-revocation record may remain for up to 400 days to prevent replay and document completion. It cannot restore the deleted account.

Support emails are not automatically found by in-app deletion. You can request their deletion separately; normal closed correspondence is kept up to 12 months and safety or legal correspondence up to 24 months.

Deleted live data may remain temporarily in protected provider backups until their configured rotation completes. Apple retains billing records under its own terms and legal obligations.

Copies outside 8billion

8billion cannot delete a Decision Brief or other copy that you exported to Files, email or another service. Delete those copies from the destination yourself. If device data remains after confirmed server deletion, restart the app and use Clear private device data.

Lost access

If you cannot sign in or no longer have the device, email hello@8billion.app with the subject Account deletion — lost access. We target acknowledgment within two business days and completion within seven calendar days after ownership is verified, subject to the applicable maximum legal response period.

Support will never ask for exact income, an Apple password, a two-factor authentication code or full payment-card details.

Related information

Privacy Policy →

Terms of Use →

8billion support →